Credit Notes

  • If for whatever reason, you would like to return the stock to us, you can do so by returning it within 7 days of receipt of product via mail to the outlet address in which you received the item from. We will issue you a credit note which will be valid for 30 days excluding the issuing date. Please be aware that you will bear the return shipment cost.
  • This credit note can be used as mode of payment but do make note that partial redemption of credit note will not be allowed. You will need to buy a product of either higher or same value as your credit note.
  • The credit note can be used in any al-ikhsan store. For any additional information you can direct email at or call Toll free 1800 22 8188.
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